My rep said I have tiered pricing. What is that?

Tiered pricing offers a more nuanced fee structure for your account. Transactions are split into three tiers, based on how you process the card and how "risky" the transaction is deemed to be. The highest qualification tier has the lowest fees associated with it, and vice versa for the lowest qualification tier. (You can read more about the tiers and how transactions qualify for each here.)

On your monthly statement, you will be able to see your transactions for the previous month as well as the tier for which each one qualified. You'll also see the fees charged based on these tiers. 

If you want to learn more about how tiered pricing works or if you have questions about how your fees were calculated, please contact your sales representative or email us at [e-mail].