We understand that you need to focus on your business - not payments! When issues come up, let us take care of them for you. Your call will always be answered by a real human being - no phone trees and menus with lots of prompts.
You can always reach us through the following channels:
- Call 408-295-8360
- Send an email to email@example.com
- Chat with us on our website - click the green "Chat" or "Support" button in the bottom right corner.
You may start to recognize the names and faces of some members of our business success team and begin asking for them by name - that's great! Rest assured, however, that all members of our team will be able to help you in the event that your "usual" representative is unavailable.
Outside of regular business hours (7am-6pm Pacific) or during periods of high call volume, your call may be answered by our less-familiar after-hours support team. Don't worry - this team will get your request in the right hands, and you can expect a prompt reply. Our Level II support team is always available for emergencies as well.