How do I make a sale, void a sale, issue a refund, and power cycle an Ingenico ICT 220?

This video will walk you through the process: https://www.youtube.com/watch?v=lhnY4Greqbw&index=8&list=PL-MzqkT9WyUkXR7pBhORaBzF1mc6wV0jN

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