My Verifone VX 520 isn't detecting cards and I can't access my normal home screen. How do I fix this?

In order to process cards, your VX 520 needs to be on the main home screen that shows the Sale, Void, and Refund options. You can reach this screen by pressing F3.

If you are a 360 Payments customer and need further instructions, please give us a call at 408-295-8360.