How do I edit a tip amount on my Verifone VX 520?

1. From the Sale/Refund/Void screen, press the second purple button from the left

2. Choose how you want to search for the transaction

• Press F1 for Srvr if you want to search by the clerk or server ID
• Press F2 for Amt if you want to search by the amount of the transaction
• Press F3 for Acct if you want to search by the last four digits of the card number
• Press F4 for Inv# if you want to search by ticket/invoice/receipt number

3. Enter the information using the keypad, then press Enter

4. Use F2 and F3 to search through the transactions and find the one you want to edit

5. Press F1 for Adj

6.Enter the tip amount and press Enter. The screen will show an "Approved" message.

7. Press Enter to edit more transactions or press Cancel twice to return to the main Sale/Refund/Void screen

If you are a 360 Payments customer and need help with this process, give us a call at 408-295-8360.