How do I switch from dial-up to IP communication on my Verifone VX 520?

1. On the main Sale/Refund/Void screen, press 6

2. Press F4 for Communications

3. Press F2 for View

4. Press F3 for Edit

5. Press F2 for Next until the message in the bottom left corner of the screen reads "New: Commserver"

6. Press F3 for Select

7. Press F2 for Next three times until the screen shows the message "FDMS Settle Comm."

8. Press F3 or Edit

9. Press F2 for Next until the message in the bottom left corner of the screen reads "New: Commserver"

10. Press F3 for Select

11. Press Cancel 3 times to return to the main Sale/Refund/Void screen

12. Unplug the terminal for five seconds, then plug it back in

13. Wait for the terminal to reboot, then press F3 for 360PAYMENTS and run a test transaction

If this didn't work or if you need more help, please call us at 408-295-8360.