1. On the main Sale/Refund/Void screen, press 6
2. Press F4 for Communications
3. Press F2 for View
4. Press F3 for Edit
5. Press F2 for Next until the message in the bottom left corner of the screen reads "New: Commserver"
6. Press F3 for Select
7. Press F2 for Next three times until the screen shows the message "FDMS Settle Comm."
8. Press F3 or Edit
9. Press F2 for Next until the message in the bottom left corner of the screen reads "New: Commserver"
10. Press F3 for Select
11. Press Cancel 3 times to return to the main Sale/Refund/Void screen
12. Unplug the terminal for five seconds, then plug it back in
13. Wait for the terminal to reboot, then press F3 for 360PAYMENTS and run a test transaction
If this didn't work or if you need more help, please call us at 408-295-8360.