- Press ‘Func’
- Press ‘7’
- Press ‘Enter’ for ‘Credit’
- Enter the Transaction # of the transaction to be voided
- This can be found on the top right of the receipt.
- The terminal will pull up the last four digits of the card and the amount of the transaction
- Press ‘Enter’ once the correct transaction is displayed
Please Note: You cannot void a transaction that has had a tip added to it. You must first go to the tip menu and adjust said transaction back to 0 before voiding.
If you need help, give us a call at 408-295-8360.