- From the main screen (‘Input amount’), press F4 until the screen reads Return.
- Enter in the amount of the refund and press enter. You will need to enter your password. NOTE: Make sure the top of the screen reads RETURN.
- Swipe the card or enter in the account # of the card you would like to refund.
- Terminal will read “Processing…, Printing” and print out the first receipt.
- Tear off this receipt and have the customer sign it.
- Press the green Enter button for a customer copy or press the red Cancel button for no customer copy.
If you need help, please call us at 408-295-8360.