How do I refund a transaction on my PAX S80 or S90?

1. From the main screen (‘Input amount’), press F4 until the screen reads Return.
2. Enter in the amount of the refund and press enter. You will need to enter your password. NOTE: Make sure the top of the screen reads RETURN.
3. Swipe the card or enter in the account # of the card you would like to refund.
4. Terminal will read “Processing…, Printing” and print out the first receipt.
5. Tear off this receipt and have the customer sign it.
6. Press the green Enter button for a customer copy or press the red Cancel button for no customer copy.

If you need help, please call us at 408-295-8360.