What kinds of surcharging are available on my Dejavoo Z6 or Z11?

Dejavoo terminals support three different types of surcharging: fixed fee, fixed percentage, and custom. We will briefly discuss each below

IMPORTANT: Before beginning this process, please read and follow the instructions here: https://www.360payments.com/360-payments-guide-credit-card-surcharging/

Fixed Fee:

A fixed price surcharge applies a flat fee to all credit card transactions. For instance, you could apply a $1.00 surcharge across the board, regardless of the amount of the sale. There is a restriction to this, however. Regulations prohibit surcharging more than 4% of the total amount of the sale, so the terminal will automatically revise the flat fee down to avoid a violation. This means that if you want to assess a $1.00 surcharge but are only running a $1.00 transaction, the terminal will only apply a $0.04 cent surcharge to comply with the 4% rule.

Fixed Percentage:

A fixed percentage surcharge applies the same surcharge percentage regardless of the amount of the transaction. You can select whatever percentage you desire, but be aware that you may not charge more than 4% of the total cost of the transaction. 

Custom:

You can also set up a custom surcharging schedule that combines the two approaches. For instance, you can set up a scenario where all transactions below $20.00 receive a $0.50 surcharge and all transactions above $20.00 receive a $3.5% surcharge.

If you have any questions about surcharging, please read this blog: https://www.360payments.com/surcharge-laws-changing-heres-matters/

If you still need help, give us a call at 408-295-8360.