1. What QuickBooks® software is the payment terminal compatible with ?
The payment terminal software is compatible with desktop QuickBooks® 2009 - current:
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QuickBooks® Pro
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QuickBooks® Premier
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QuickBooks® Enterprise
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QuickBooks® Accountant
2. What operating systems is the payment terminal compatible with ?
The payment terminal software is compatible with Microsoft Windows.
Desktop Operating Systems:
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Windows XP (XP is not supported)
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End of life April 8th, 2014
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No updates from Microsoft
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Vulnerable to malware and viruses
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Windows Vista (Does not support "strong" encryption)
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End of Support June 1st, 2016
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No Strong Encryption Protocols
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Not Supported in PCI Compliance v3.1
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Windows 7
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Windows 8 and 8.1
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Windows 10
Windows Server: 2008 SP3 or later (including 2012 R2)
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Windows Server 2003 and earlier (not supported due to .NET 4.5 requirement)
3. What about for my QuickBooks® for Mac or my Mac computer ?
There is no way to integrate to QuickBooks® for Mac.
The only way to make the payment terminal work is to use a Windows operating system emulator.
Suggested emulators:
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VMware by Fusion
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Parallels
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Virtual PC for Mac
This may also require copies of: Windows OS and a Windows desktop version of QuickBooks®.
4. Can I use the payment terminal with Multi-user QuickBooks® ?
Yes. The payment Terminal will work with single user and multi-user QuickBooks®. You will simply install the payment terminal on each computer where you have QuickBooks® and are connecting to that same QuickBooks® company file.
5. What about multiple QuickBooks® company files ?
The payment terminal can connect to as many QuickBooks® company files you want it to. There are just some items of note:
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You can only have one QuickBooks® company file open at a time per operating system or virtual pc.
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For every QuickBooks® company file you connect to, you'll simply accept the QuickBooks® certificate and insert the payment terminal credentials
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For any QuickBooks® company file you do NOT want to connect to, you'll simply decline the QuickBooks® certificate by clicking "(_) No" when the certificate pops up.
6. I want a PayNow button on my website that will link to my QuickBooks. When will this be available?
This integration has been postponed for now.
If you have any other questions, please feel free to email hello@360payments.com.
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