How do I process a refund using the 360 Payments integration into my Shop-Ware software? Service Account January 15, 2020 02:30 Updated Follow You can follow the steps in this video to process a refund using our integration into Shop-Ware: https://youtu.be/E4awUTN4BR8 If you need help, please call us at 408-295-8360. Related articles I want to start surcharging. How can I do that? Comments 0 comments Please sign in to leave a comment.