Logo
Submit a request
Sign in
  1. 360 Payments
  2. My 360 Payments Account
  3. My 360 Payments Account

My 360 Payments Account

Follow New articles New articles and comments
  • How can I get a copy of my contract with 360 Payments?
  • How long does it take for a refund to be processed?
  • How can I get a copy of my batch report?
  • I made all my lease payments to my old processor - now what?
  • How can I confirm that the proper account number is set up for online transactions?
  • How do I add a new terminal to my account?
  • Do I own my credit card machine or does 360 Payments?
  • How can I add or remove a contact person for my account?
  • How can I be sure my 360 Payments account has been closed?
  • Why is the collections department calling me?
  • How long does it take a void to fall off a customer's statement?
  • How can I add a payment button to my ecommerce store?
  • I need the full credit card number for a transaction. How can I get that?
  • How do I get my machine to ask for a debit card PIN?
  • I received a chargeback! What happens now?
  • Why do I get so many emails from 360 Payments?
  • I processed a larger than normal transaction. Will my funds be held?
  • How can I order check presenters and other accessories for my business?
  • How can I order a swivel stand for my credit card machine?
  • What are 360 Payments's mission, vision, and values?
  • How can I reach my sales representative?
  • How do I pay my processing fees?
  • Help! I've forgotten my password for my online reporting portal or my virtual terminal!
  • How do I get help with my terminal or my account?
  • Is there a referral program if I send my friends your way?
  • How do I change my business name, email address, phone number, primary contact, or other account information?
  • How do I reorder paper for my machine?
  • How do I cancel my service with 360 Payments?
  • How to I add or remove features from my account like PIN debit, EBT, or American Express?
  • I sold my business, but the new owner wants to keep using 360 Payments. What do we do?
  • 1
  • 2
  • ›
  • »
360 Payments