My 360 Payments Account
- How can I get a copy of my contract with 360 Payments?
- How long does it take for a refund to be processed?
- How can I get a copy of my batch report?
- I made all my lease payments to my old processor - now what?
- How can I confirm that the proper account number is set up for online transactions?
- How do I add a new terminal to my account?
- Do I own my credit card machine or does 360 Payments?
- How can I add or remove a contact person for my account?
- How can I be sure my 360 Payments account has been closed?
- Why is the collections department calling me?
- How long does it take a void to fall off a customer's statement?
- How can I add a payment button to my ecommerce store?
- I need the full credit card number for a transaction. How can I get that?
- How do I get my machine to ask for a debit card PIN?
- I received a chargeback! What happens now?
- Why do I get so many emails from 360 Payments?
- I processed a larger than normal transaction. Will my funds be held?
- How can I order check presenters and other accessories for my business?
- How can I order a swivel stand for my credit card machine?
- What are 360 Payments's mission, vision, and values?
- How can I reach my sales representative?
- How do I pay my processing fees?
- Help! I've forgotten my password for my online reporting portal or my virtual terminal!
- How do I get help with my terminal or my account?
- Is there a referral program if I send my friends your way?
- How do I change my business name, email address, phone number, primary contact, or other account information?
- How do I reorder paper for my machine?
- How do I cancel my service with 360 Payments?
- How to I add or remove features from my account like PIN debit, EBT, or American Express?
- I sold my business, but the new owner wants to keep using 360 Payments. What do we do?